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Most popular questions:

What is Cached Exchange Mode and why do I need it?
Cached Exchange Mode is a setting within Microsoft Outlook which affects the manner by which data is collected from a network. Running in cached mode prevents Outlook from constantly 'calling' the server for new information.

Xobni does not create its own storage of email data, but indexes the data already in Outlook. If Outlook is constantly calling the server for data this will incite Xobni to constantly index, thus creating a greater draw on the network and CPU. For this reason we highly recommend running in cached mode.

To do so, follow these steps:

In Outlook 2007: Tools Menu -> Account Settings

In the Account Settings Window make sure the 'Email' tab is selected, then double click the email account you want to change. In the next window there will be a check box with the words 'Use Cached Exchange Mode' next to it. Please select it.

In Outlook 2003: Tools Menu -> Email Accounts

From there you can choose "View or change existing account", then select your Exchange account and then 'Change'. You should be able to see the check box for "Cached Exchange Mode", which you should turn on.

You will need to restart Outlook for the change to take place.

There may be times when you are not able to change this setting. If the box appears greyed out, you may need to contact your System Administrator for assistance.

If Xobni is incorrectly detecting that your system is not using Cached Exchange Mode, please contact Technical Support.

Why do we offer Xobni for free?
We're passionate about solving the email overload problem and a free version is the best way to get the word out. We do not place any restrictions on commercial use of the free version of Xobni, so you can use it at home or at work. Read our licensing agreement for more details.

What's the catch?

There is no catch. We plan to introduce a premium version of Xobni soon with additional productivity enhancing features. There will be no obligation to upgrade to this premium version. We're confident that power email users will upgrade for the added productivity and we're happy that other people will continue to use our free version.

So that's it. Download Xobni today and please help us spread the word that Xobni is the free cure for a flooded inbox.


Problems Downloading .NET Framework During Install
If your installer is having trouble download the .NET Framework, follow these instructions:

1. Make sure the Xobni installer is closed.


2. Download the Microsoft .NET installer, available here.


3. Run the downloaded setup.


4. Try installing Xobni again.

If these steps do not fix your problem, please send us a message describing what you did, and the results, and we will try to help you.

How do I uninstall Xobni?
You should be able to uninstall it by going to Start -> All Programs -> Xobni -> Uninstall, but if that doesn't work for some reason, the usual Start -> Control Panel -> Add or Remove Programs -> Xobni should work.